Electronic Prescriptions Service

We now provide an electronic prescription service.

What is an Electronic Prescription Service?

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.  

What Does this Mean for You? 

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time. 
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop. 
  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be made ready before you arrive. 

Is This Service Right for You? 

Yes, if you have a stable condition and you: 

  • Don’t want to go to your GP practice every time to collect your repeat prescription.
  • Collect your medicines from the same place most of the time or use a prescription collection service now. 

It may not be if you: 

  • Don’t get prescriptions very often. 
  • Pick up your medicines from different places. 

Please note: At present we are unable to use the electronic service for certain medications.  Please speak to the Reception staff who can advice you on whether the service is right for you.

How Can you use EPS? 

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose: 

  • A pharmacy. 
  • A dispensing appliance contractor (if you use one). 

Ask any pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you. You don’t need a computer to do this. 

Can I Change my Nomination or Cancel it and get a Paper Prescription? 

Yes. If you don’t want your prescription to be sent electronically tell your GP or speak to the Reception Staff at the Surgery. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place. 

Is EPS Reliable, Secure and Confidential? 

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.  

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. 

For more information about EPS visit HSCIC EPS, your pharmacy or GP practice.  To view some videos explaining how EPS work, please follow this link EPS Videos

To find out if your choice of pharmacy is accepting EPS, please follow this link – EPS Map

Non-urgent advice: Notice

Please note. When you receive a message telling you that your medication review is due, it is very important that you book an appointment for the review in plenty of time to avoid any delay in getting your medication. Messages can be found on the righthand side of your prescription.